Exclusivity and Security Policy for Premium Orders

At Zulter VIP we understand that acquiring an exclusive piece is much more than a purchase: it is an investment in luxury, design and distinction. That is why we have created a special policy to ensure that every premium order is placed with the utmost security and confidence.

🔒 100% secure payments

• All transactions are processed through Shopify Payments, Stripe or PayPal, international platforms recognized for their security.

• Your financial information is always protected with advanced encryption.

🚚 Insured shipments and tracking

• Each premium order travels with comprehensive insurance, guaranteeing full coverage from our supplier to your home.

• Shipment is in reinforced packaging, designed to protect each piece during transport.

• The customer receives a real-time tracking code until final delivery.

📞 Personalized attention

• For premium orders we offer individualized attention through our exclusive service team.

• We accompany the customer throughout the entire process: from confirmation of purchase to delivery at home.

• You can contact us at any time for questions or to receive personalized updates.

🛡️ Guarantee of authenticity and return

• All our premium pieces are authentic, handcrafted and original.

• In case of incidents, we offer a protected return policy, managed with transparency and efficiency.

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👉 At Zulter VIP, every premium order is treated as what it is: a unique piece of work.
Our commitment is to make your experience safe, exclusive and memorable.